AI that learns your business. Hosted on your own server.

RAGtime brings sales, contracts, invoicing and customer service into one platform with an AI assistant. It learns your industry from your own documents. And never takes them outside your company.

Book a demo See how it works

Built for European B2B. Runs in your server room.

Polish hosting
KSeF
JPK_V7M
GDPR-by-design
On your server
Private AI
Email integration

Your day is too many emails and not enough offers.

Inquiries get buried in the inbox.

Every late reply is a lost deal. People can't keep up, emails sink to page seven.

Every quote is an hour in a spreadsheet.

Open the price list, copy items, calculate discount, format the PDF. Every week. For every customer.

Knowledge lives in people's heads.

When your senior sales rep leaves, 200 customer histories leave with them. Nobody wrote it down.

Five systems, one customer.

CRM here, Excel there, Word for contracts, accounting elsewhere. Customer asks "when's my invoice?" — and you check three places.

RAGtime takes the routine. You keep the decisions.

AI reads your emails.

Inquiries arrive, RAGtime classifies them, matches items to your catalog, drafts a quote. Operator approves or edits.

Quotes calculate themselves.

From your price list, with your discounts, in your PDF template. Seconds, not hours.

Knowledge stays in the company.

Every document, procedure, price list goes into your knowledge base. The AI assistant answers your team in context — regardless of who's at work today.

One system. Full picture.

CRM, quotes, contracts, invoices, helpdesk. From inquiry to signed contract without window-switching.

Day-to-day work. Without friction.

Your team's entire day in one coherent view. Every decision in context, every piece of information at hand. Fewer clicks — more decisions.

1

Focus, not clicking

Your team stops operating the software. They start serving customers. Time that used to go into hunting for information returns to the business.
2

Full picture, one glance

No more jumping between CRM, spreadsheet, email and accounting. Everything you need to make a decision is right here.
3

Calm exceptions

What's routine — RAGtime handles. What needs your judgment — it highlights and surfaces. No end-of-month surprises.

Two sides of the same platform.

RAGtime reads your documents on your server and becomes an assistant that knows your business by heart. Part of its knowledge stays inside — for your team. Part can be exposed outside — in a strictly controlled scope, for your customers.

Your documents become your assistant.

Upload catalogs, procedures, price lists, manuals. Your team asks in plain language — and gets answers with citations from the source documents.

Onboarding takes days, not weeks
Knowledge stays when employees leave
Decisions stay consistent — everyone sees the same facts

Unique to RAGtime

Knowledge for your customers — in a controlled scope.

Selected slices of your knowledge base, exposed in a customer portal. You decide what's available outside, and what stays inside. AI answers — only from documents you've shared.

Fewer routine emails to your team
Customers get answers in seconds, not hours
Full control over what AI can say to your customers

Your data physically stays with you.

In your server room, always.

Not the cloud, not a shared tenant, not "EU region available". Your data sits where you deploy it. Like your document archive — it lives in your cabinet, not at a third-party.

You decide what leaves your network.

In full-privacy mode, no fragment of your documents goes to external providers. In speed-mode, selected operations are augmented by external AI services — but only within the scope you authorise.

GDPR-compliant from line one.

Public sector, banks, law firms, healthcare — anywhere cloud is a prohibition, not a trade-off. RAGtime was designed for these constraints from the start.

Security is not an add-on. It's the foundation.

RAGtime is designed for OWASP ASVS Level 2 — the international standard for business application security. Not a marketing claim. 253 concrete requirements that the architecture answers from line one.

Identity and access — one policy.

Who can do what is a centrally defined rule, not arrangements scattered across modules. Sensitive operations require step-up confirmation. Every system decision is logged and reversible.
Complete audit trail.

Every data change leaves a trace: who, when, what, why. External auditors get ready-made documentation — no on-demand exports, no log archaeology.
Security by architecture.

Every request passes through the same control pipeline before reaching business logic. One rule change — one code change. No "oh, I forgot here", no per-module exceptions.
Compliance, documented.

A complete map of ASVS and GDPR requirements is shared as part of the contract. No "security by obscurity". Before deployment you get a real control list — not a marketing deck.

Standards

OWASP ASVS Level 2
GDPR / RODO
Append-only audit
Zero trust between modules

24 h

To understand your business

Data in someone else's cloud

Modules in one platform

100 %

In your company, on your network

Designed for Polish law. Not translated into it.

Four integrations native. No plugins, no partner, no add-ons.

KSeF

Structured invoice issuance and reception. Toggle and go.

VAT White List

Real-time verification of contractor bank accounts. Warning before you pay an inactive account.

KRS / CEIDG

Auto-fill contractor data from VAT ID. Type the NIP — RAGtime fetches name, address, VAT status.

JPK_V7M

VAT register export aligned with current Polish Ministry of Finance schemas. Polish chart of accounts included.

Everything a B2B company needs. In one place.

Contractor CRM

Customers, suppliers, contacts. With history of quotes, contracts, invoices.

Inquiries

From email, web wizard, customer portal. Classified by AI.

Quoting

Pricing calculator, PDF generator, online acceptance, archive.

Contracts

PDF and DOCX generator with dynamic appendix. Signing workflow.

Cost invoices

Upload a PDF — AI extracts seller, amounts, line items, VAT ID.

Accounting & KSeF

VAT register, JPK export, integration with Polish accounting suites.

Repository

Company documents + external access for contractors.

Helpdesk

Ticketing for customers, escalations, SLAs, reports.

Rental & Toolroom

Warehouse, rental, service, mobile audit for equipment companies.

Four steps. First lead in your first week.

01

We deploy RAGtime on your server.

We set up the system on your infrastructure. Backups, restores, updates — all under your control.
02

You upload your documents.

Catalogs, price lists, procedures, manuals. RAGtime reads them in an hour.
03

The system learns your industry.

First 24 hours — the system calibrates how it recognises inquiries, matches your catalog, and structures quotes. No deployment consultant required.
04

Your team starts working differently.

Less routine, less window-switching, fewer "when's the quote?" messages.

RAGtime works where your company sells with knowledge and gear.

Equipment rental

From inquiry, through quote, to return protocol and invoice.

Professional services

Law firms, agencies, consulting. With a knowledge base your client won't see without permission.

B2B distribution

Catalog, contract pricing, bulk quotes, accounting integration.

Custom manufacturing

Configurator with calculation, contracts with technical appendices.

Regulated sector

Public administration, healthcare, financial sector. Compliance-grade self-hosting as a baseline requirement.

Frequently asked questions.

Answers decision-makers want before booking a demo.

What does "data never leaves your company" actually mean?

RAGtime is installed at your premises — on your own server or in your private cloud. Everything the system holds (documents, quotes, contracts, invoices, customer data, knowledge base) physically stays in your company.

You decide whether any queries go outside. In full-privacy mode, no fragment of your documents leaves your network.

A complete list of optional integrations is documented — your IT team can block them at the company level.

How long does deployment take? Do we need a consultant?

The first version runs within an hour of installation: you upload company documents (catalog, price lists, procedures, regulations), the system learns your specifics over the first 24 hours.

No deployment consultant required. Classic ERP systems need weeks of per-industry configuration. RAGtime adapts to your business by itself — based on your own documents. The industry isn't "baked in" to the product, it emerges from your knowledge.

If you need integration with an existing accounting system or custom data import, we offer optional implementation support.

Can I issue KSeF invoices and run a VAT register?

Yes. RAGtime has natively integrated:

KSeF — issuing and receiving structured invoices (mandatory in Poland from 2026)
JPK_V7M — VAT register export aligned with current Polish Ministry of Finance schemas
VAT White List — real-time contractor bank account verification
KRS / CEIDG — auto-fill contractor data from VAT ID
Polish chart of accounts — included in standard configuration

No partner plugins, no add-ons, no upselling.

Will RAGtime work in my industry?

RAGtime is not profiled for any specific industry. For every customer, it learns from your own documents — catalog, procedures, price lists, manuals.

An equipment rental company, a law firm, a B2B distributor and a custom manufacturer all get the same platform — but with different knowledge bases. The industry isn't "baked in" to the product, it emerges from your documents.

In practice: 24 hours after uploading your documents, the assistant understands your terminology, classifies inquiries against your catalog, and drafts quotes consistent with your pricing.

In what mode does AI operate? Can I have full privacy?

You choose the AI operating mode that matches your requirements:

Full privacy — everything works exclusively on your network. Public sector, finance, GDPR-restricted industries — no compromises. No fragment of your documents leaves the company.
Maximum speed — selected operations (e.g. fast quote generation) are augmented by external AI services. Your customer data stays with you — only query fragments go outside, within the scope you authorise.
Mixed mode — you decide which operations may use external AI and which stay fully internal.

You change the mode in settings. Regardless of choice — your knowledge base (indexed company documents) always stays on your network.

I have data in legacy systems or Excel. How do I import it?

RAGtime imports:

Contractors — from CSV or automatically from VAT registry by NIP
Product/service catalog — from CSV/Excel
Price lists — from Excel, with multiple rate tiers and discount levels
Cost invoices — via dedicated email inbox (PDF goes in, AI extracts seller, amounts, line items, VAT ID)

If your data is in a specific format, we add a parser during deployment. One-time work, not ongoing.

What if I buy and RAGtime turns out not to fit?

The first version runs in an hour — you can test the full workflow on real data before committing.

In a pilot model (2-4 weeks, one team) you test the entire process: from inquiry to generated contract. Without engaging the whole company.

If RAGtime doesn't fit — you keep all your data. It's physically with you, in your company database. Full export to standard files (CSV, Excel) in one click. No vendor lock-in.

How much does RAGtime cost?

Annual license based on operator seats — not per-module, not per-feature.

All 9 modules (CRM, Inquiries, Quoting, Contracts, Invoicing, Accounting, Repository, Helpdesk, Rental + Toolroom) included. No Salesforce-tax for AI, no marketing-contacts add-ons, no 3-seat-minimum traps.

Specific pricing depends on operator count and deployment options — book a demo, we'll show a tailored offer in 30 minutes.

Let's talk.

We'll show RAGtime on your data. No slide deck.

30-minute demo. Live system, your industry's data. No recording, no follow-up pressure.